I’m Jean Franzblau, a learning and development professional who designs and delivers practical, engaging programs that strengthen communication, elevate customer experience, and improve team performance. My work blends facilitation expertise, business acumen, and a strong understanding of how adults learn—so training is clear, relevant, and immediately useful.
Over the course of my career, I’ve partnered with organizations across industries to build learning experiences that support growth, change, and day-to-day excellence. Whether leading workshops, creating scalable programs, or helping teams communicate more effectively, I focus on outcomes: stronger engagement, better collaboration, and measurable improvement.
What I bring
Facilitation that is polished, credible, and highly engaging
Program design grounded in adult learning and real business needs
Strong focus on communication, service, collaboration, and leadership
Experience working across functions, levels, and industries
A professional presence that builds trust and momentum
If you’re looking for someone who can help people learn, adapt, and perform at a higher level, I’d be glad to connect.
The Trainer on Retainer has provided services for the following great organizations:
“Jean is an absolute pleasure and delight! She is creative, reliable, and trustworthy…”
Melanie Bentley, Sr. Training & Development Manager