Hi! I’m Your Trainer on Retainer
If you’re a healthcare company in need of staff training, you’ve come to the right place. My mother and grandmother were nurses and my dad is a retired doctor. That’s why training for healthcare organizations has always felt like home. I’ve worked with hospitals as well as health insurance and biotech companies. My name is Jean Franzblau, and you can learn more about my background here.
Introducing the Training Boost
A Training Boost is a 90-minute classroom training session. Some companies choose to have their Boosts in the morning. Others offer them as “Lunch and Learns.” Weekly or monthly Boosts build a work environment of continuous improvement.
Improve Performance With Little Downtime
The Training Boost format provides your staff bite-sized learning experiences that they can put into practice immediately. Accountability is baked in with end-of-session goal setting.
The Cost Savings is a “No Brainer”
If you’re a small or growing healthcare company, there can be a desperate need for training but no budget for a dedicated employee to deliver it. Outsourcing your training needs can save you a ton of money. Rather than hiring an in-house Training Manager, you could schedule a year’s worth of staff development with me and enjoy a cost savings of over 300%.
Getting Started is as Easy as 1-2-3
Ready to explore further? Follow these steps:
- Download the Training Checklist and mark the topics that are relevant to your staff.
- Total the number of topics and use the rate sheet to determine cost. Hint: The more Training Boosts you schedule, the less you pay.
- Create a training calendar with me – your Trainer on Retainer.
Downloads
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“[Jean is] naturally gifted at delivering coaching…[She has] super creative instructional design skills…Extremely high emotional intelligence…”
Ben Clayborn, Director of Learning and Development
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Topics
I’ve got over 30 topics to choose from. In most cases, if you don’t see what you need, I can design it for you.
Customer Service
Customer Satisfaction and Delight
Handling Irate Customers
How to Say “No” with F.L.O.W.
Telephone Skills
Communication
Communicating With Diverse Personalities
Giving and Receiving Feedback
Active Listening
Time Management and Organization
Scheduling for Urgency and Importance
Managing Interruptions
Making the Best of Technology
Handling Paper and Things
Leadership
Delegating Well
Inspiring Your Team
Giving Constructive Feedback
Disciplining Fairly
Conducting Employee Interviews
Teambuilding
Teambuilding: The Silo Crusher
Teambuilding for Engagement, Connection and Fun
Running Meetings
Keeping Meetings Lean and Mean
Meeting Accountability: Commitment to Action
Inspiring Innovation
Negotiation
Understanding Negotiation Styles
Identifying Negotiation Tactics
Preparing for Negotiation
Sealing the Deal
Diversity
Navigating Work Relationships in the #MeToo Era
Understanding Gender Diversity
Stress Management
Decompression Session – A
Decompression Session – B
The Zen Executive
Innovation
Improvisation and Mental Agility
Right Minded Thinking
Sound Journey
Storytelling
Writing Creatively
Playing with Color
Personal Development
Using Values as Your Life GPS
Strengthening Intuition
The Power of You
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“Jean not only teaches, she encourages and empowers.”
Becky Haese, Administrative Assistant
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Contact Jean
