Technology

Hi! I’m Your Trainer on Retainer

If you’re a tech company in need of staff training, you’ve come to the right place. I cut my teeth as a trainer in the IT department of a publicly traded firm. I love helping technical folks improve their soft skills. My name is Jean Franzblau, and you can learn more about my background here.

 

Introducing the Training Boost

A Training Boost is a 90-minute classroom training session. Some companies choose to have their Boosts in the morning. Others offer them as “Lunch and Learns.” Weekly or monthly Boosts build a work environment of continuous improvement.

 

Improve Performance With Little Downtime

The Training Boost format provides your staff bite-sized learning experiences that they can put into practice immediately. Accountability is baked in with end-of-session goal setting.

 

The Cost Savings is a “No Brainer”

If you’re a small or growing tech company, there can be a desperate need for training but no budget for a dedicated employee to deliver it. Outsourcing your training needs can save you a ton of money. Rather than hiring an in-house Training Manager, you could schedule a year’s worth of staff development with me and enjoy a cost savings of over 300%.

 

Getting Started is as Easy as 1-2-3

Ready to explore further? Follow these steps:

1. Download the Training Checklist and mark the topics that are relevant to your staff.
2. Total the number of topics and use the rate sheet to determine cost. Hint: The more Training Boosts you schedule, the less you pay.
3. Create a training calendar with me – your Trainer on Retainer.

 

Downloads

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“Jean is a delightful instructor…Her quick wit is refreshing and makes it easy to relate to the material.”

Joyce Kirby, Customer Service Representative

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Topics

I’ve got over 30 topics to choose from. In most cases, if you don’t see what you need, I can design it for you.

Customer Service

Customer Satisfaction and Delight

Handling Irate Customers

How to Say “No” with F.L.O.W.

Telephone Skills

Communication

Communicating With Diverse Personalities

Giving and Receiving Feedback

Active Listening

Time Management and Organization

Scheduling for Urgency and Importance

Managing Interruptions

Making the Best of Technology

Handling Paper and Things

Leadership

Delegating Well

Inspiring Your Team

Giving Constructive Feedback

Disciplining Fairly

Conducting Employee Interviews

Teambuilding

Teambuilding: The Silo Crusher

Teambuilding for Engagement, Connection and Fun

Running Meetings

Keeping Meetings Lean and Mean

Meeting Accountability: Commitment to Action

Inspiring Innovation

Negotiation

Understanding Negotiation Styles

Identifying Negotiation Tactics

Preparing for Negotiation

Sealing the Deal

Diversity

Navigating Work Relationships in the #MeToo Era

Understanding Gender Diversity

Stress Management

Decompression Session – A

Decompression Session – B

The Zen Executive

Innovation

Improvisation and Mental Agility

Right Minded Thinking

Sound Journey

Storytelling

Writing Creatively

Playing with Color

Personal Development

Using Values as Your Life GPS

Strengthening Intuition

The Power of You